Question 1

How long does integration take?

Accepted Answer

One script tag. Paste it before your closing body tag, add your API key, and the try-on button appears automatically. Most stores are live in under 10 minutes. No developer needed.

Question 2

Does it work with my platform?

Accepted Answer

Yes. OnFitt is a plain JavaScript widget that runs on any platform that renders HTML: Shopify, WooCommerce, Webflow, custom storefronts, and everything in between. No plugin required.

Question 3

Do I need to reshoot my products?

Accepted Answer

No. OnFitt uses your existing product images, the same ones already on your product pages. There is nothing to upload, re-export, or reformat.

Question 4

What happens when I hit my try-on limit?

Accepted Answer

We notify you before you reach the cap. You can upgrade your plan at any time, or continue at a per-try-on rate. Nothing goes down without warning.

Question 5

Is there a contract or lock-in?

Accepted Answer

None. All paid plans are month-to-month and cancel with one click. The free trial requires no credit card.

Question 6

Can I change plans later?

Accepted Answer

Yes. Upgrade or downgrade at any point from your dashboard. Changes take effect immediately and are prorated.

Question 7

Will this slow down my store?

Accepted Answer

No. The widget loads asynchronously and has zero impact on your page load time or Core Web Vitals. It only activates when a shopper clicks the button.

Question 8

Who can see my customers' photos?

Accepted Answer

Nobody. Shopper photos are processed to generate the try-on result and are not stored, shared, or used for any other purpose.

Question 9

What if a try-on result looks off?

Accepted Answer

Shoppers can retake with a different photo at any time. Our generation model is tuned specifically for clothing realism and we improve it continuously based on real usage.

Questions, answered.

Integration

Plans and billing

Performance and privacy